Shipping policy

Shipping

Orders are processed and dispatched within 1–2 business days. Orders placed on weekends or UK public holidays are dispatched on the next working day. You'll receive a tracking link by email as soon as your order ships.

Free UK shipping on all orders over £200, and free international shipping on all orders over £350. The discount is applied automatically at checkout.

United Kingdom

  • Standard — £4.99 (estimated 2–3 business days)

  • Express — £6.99 (estimated 1–2 business days)

Europe (EU)

Available to all 26 EU member states.

  • Standard International — £14.99 (estimated 3–5 business days)

United States & Canada

  • Standard — £25.00 (estimated 4–7 business days)

  • Courier (FedEx / DPD) — calculated live at checkout based on your address

United Arab Emirates

  • Standard International — £23.99 (estimated 4–7 business days)

India

  • Standard — £25.00 (estimated 5–8 business days)

  • Courier (DHL Express / DPD / FedEx) — calculated live at checkout based on your address

Rest of World

  • Standard — £25.00 (estimated 5–10 business days)

  • Courier (FedEx) — calculated live at checkout based on your address

Delivery times are estimates from the date of dispatch and are not guaranteed. We're not responsible for delays outside our control, such as courier disruption, customs processing, or adverse weather, though we'll always help where we can. Risk in the goods passes to you on delivery; ownership passes once payment is received in full.

Customs, Duties & Taxes

For orders shipped outside the United Kingdom, import duties, VAT, or other customs charges may be applied by your local authorities. Unless stated otherwise at checkout, these charges are the customer's responsibility and are not included in the price you pay us. Customs clearance times vary by country and are outside our control. We always provide the correct documentation with every order.

Undelivered & Returned Parcels

If an order can't be delivered because of incorrect address details or missed deliveries, it may be returned to us by the courier. We'll contact you once it arrives back, and any re-delivery costs are the customer's responsibility.